FAQs
1. What products do you offer?
We offer a wide range of Indian groceries, including spices, lentils, rice, snacks, beverages, and more. Our catalog is continually expanding to meet the diverse needs of our customers.
2. Do you deliver to my location?
We deliver across Europe. To check if we deliver to your specific location, please enter your address during the checkout process.
3. How long will my order take to arrive?
Delivery times vary based on your location. Typically, orders are delivered within 3-5 business days. You will receive a tracking number once your order has been dispatched.
4. What are the shipping costs?
Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to keep shipping fees as low as possible.
5. Can I return or exchange a product?
Yes, we have a return and exchange policy in place. If you're not satisfied with your purchase, please contact our customer service within 14 days of receiving your order to initiate the process.
6. How can I contact customer service?
You can reach our customer service team via email at support@miniindiagrocery.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.
7. Are your products authentic?
Absolutely. We source our products directly from reputable suppliers in India to ensure authenticity and quality.
8. Do you offer discounts for bulk purchases?
Yes, we offer discounts on bulk purchases. Please contact our customer service team for more information on bulk pricing.
9. How do I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your order in real-time.
10. Is my personal information secure?
Yes, we take data security seriously. Your personal information is handled in accordance with our Privacy Policy and is never shared with third parties without your consent.